1.A system development project is nearing project closing when a previously unidentified risk is discovered. This could potentially affect the project's overall ability to deliver. What should be done NEXT?
A. Alert the project sponsor of potential impacts to cost, scope or schedule.
B. Perform Qualitative Risk Analysis
C. Mitigate this risk by developing a risk response plan.
D. Develop a workaround.
一系统开发项目已经接近尾声，这时发现了之前没有识别的一个风险。这可能会影响项目整体的交付能力，下一步应该怎么做？
A．警告项目出资人潜在的成本、范围或进度影响
B．实施风险定性分析
C．通过开发风险应对计划来减轻风险
D．建立权变措施
2 Your quality assurance department recently performed a quality audit of your project and identified a number of findings and recommendations. One recommendation seems critical and should be implemented because it affects successful delivery of the product to your customer. If the recommendation is not implemented, the product will not conform to requirements. Your next step should be to
A. Call a meeting of your project team to see who is responsible for the problem
B. Reassign the team member who had responsibility for oversight of the problem
C. Perform product rework immediately
D. Issue a change request to implement the needed corrective action
项目的质量保证部门最近对项目进行了质量检查，得到了一系列的发现和建议。其中有一条建议看起来非常关键，应该采纳，因为它能影响到能否向顾客成功地提交项目产品。如果这条建议没有得到采纳的话，产品很可能达不到要求。下一步你应该怎么做？
A．召开一次项目团队会议，看看应该由谁来负责这个问题
B．重新制定这个问题的负责人
C．马上进行产品的返工
D．发布一项变更要求以采取必要的纠正措施
3 The three project situations that require the most negotiation skills are
A. Working with functional managers to ensure that resources are available to support the project, providing performance appraisals to project team members, and developing the WBS
B. Developing the WBS, determining the master schedule, and managing project changes
C. Using subcontractor, developing the project scope statement, and managing changes when the project is under way
D. Securing upper management support for the project, working with functional managers, and building the project team
项目管理中最需要运用谈判技巧的三种情形是：
A．为了确保项目得到足够的资源来支持项目；对项目团队成员提供绩效评估；制作工作分解结构
B．制作工作分解结构；决定项目的主要进度；管理项目变更
C．使用转包商；编写项目范围说明；在项目实施过程中的变更管理
D．确保高层管理者对项目的支持；与职能经理的合作；加强项目团队建设
4 Your program manager has come to you, the project manager, for help with a bid for her newest project. You want to protect your company from financial risk. You have limited scope definition. What is the BEST type of contract to choose?
A. Firm Fixed Price Contracts(FFP)
B. Fixed Price With Economic Price Adjustment Contracts(FP-EPA)
C. Time and material Contracts (T&M)
D. Cost plus fixed fee Contracts(CPFF)
你是项目经理，你的部门经理来找你，要你帮助她投标新的项目。你想保护你的公司免受金融风险，你的范围定义很有限。最好选择哪种合同？
A.固定总价合同（FFP）
B.总价加经济价格调整合同（FP-EPA）
C.工料合同(T&M)
D.成本加固定费(CPFF)
5 In the development of a new project the endurance testing is a important activity on the critical path. However, the last facility is occupied by a higher project, Which is taking longer than initially planned.
What should the project manager do text?
A. Perform a root cause analysis for the delayed project
B. Review the risk register for the appropriate response
C. Inform the project stakeholders about the delay
D. Escalate the issue to senior management
在开发一个新产品时，耐久性测试是关键路径上的一项重要活动。然而，测试设施被一个优先级较高的项目占用，且占用时间比原计划长。
项目经理接下来应该怎么做？
A. 为延迟的项目开展根本原因分析
B. 审查风险登记册中的适当响应
C. 将延期情况通知项目相关方
D. 将问题上报给高级管理层
6 A project manager has just been assigned to a new project and has been given the project charter and identified stakeholders. The FIRST thing the project manager must do is:
A. create a project scope statement.
B. confirm that all the stakeholders have had input into the scope.
C. analyze project risk.
D. begin work on a project management plan.
项目经理刚刚被任命到一个新项目上，项目已经有了项目章程并识别出了相关方。项目经理首先应该：
A．制定项目范围说明书。
B．确认项目范围是否包含了所有相关方的意见。
C．分析项目风险
D．开始制定项目管理计划。
7 You prepared an integrated project plan and a project schedule. You submitted it to the steering committee and it was approved. Key stakeholders accepted the plan. It is time to distribute it. Both the project plan and schedule should be distributed to
A. All stakeholders in the performing organization
B. All project stakeholders
C. Project team members and the’ project sponsor
D. People noted in the communications management plan
你在准备一个综合项目计划和一个项目时间表。你将它们提交给筹划指导委员会，并得到了批准。有关各方也接受了计划。现在是分发这些计划的时候了。项目计划和时间表应该分发给：
A．组织中执行项目的所有有关各方
B．项目所有的相关方
C．项目小组成员和项目发起人
D．在沟通管理计划中指明的人
8 An approved project charter gives the project manager the authority to do which of the lowing?
A. Enter into negotiations with a customer regarding scope
B. Define the project's business case
C. Apply resources to project activiti
D. Sign contracts with sub suppliers
已获批准的项目章程能为项目经理提供从事下列哪一项的职权?
A．与客户就项目范围进行谈判
B．定义项目的商业论证
C．将资源应用到项目活动中
D．与子供应商签署合同
9 At a project status team meeting, one team member disagrees with another team member regarding a corrective action. The debate escalates and they are soon both speeding adamantly. Other team members are not participating. The project manager directs the team on the corrective action to use. What conflict resolution technique did the project manager use?
A. Compromising
B. Forcing
C. Withdrawing
D. Smoothing
在一次项目状态团队会议上，一名团队成员与另一名团队成员在纠正措施方面有不同意见.争论持续升级，很快语气都变得很强硬.其他团队成员没有参与.项目经理直接命令团队使用纠正措施.项目经理使用的是哪种冲突解决技巧？
A. 妥协
B. 强迫
C. 撤退
D. 缓解
10 The project manager is briefing management on project status and identifies a negative schedule variance but a positive cost variance. Which of the following conclusion is reasonable?
A. The project is behind schedule but may be brought back on schedule by adding resource
B. The project is ahead of schedule but over budget and needs further investigation
C. The project is behind schedule, over budget and merits serious concern
D. The project is ahead of schedule, under budget and progressing with no obvious issues
项目经理正在向管理层汇报，确定出一个负的进度偏差和正的成本偏差。下列哪一项结论是合理的?
A. 项目落后于进度，但是可以通过增加资源赶上进度
B. 项目超前于进度，但是超出预算，需要进一步调查
C. 项目落后于进度，超出预算，并引发特别关注
D. 项目超前于进度，低于预算，进展无明显事件
11 The project has been challenging to manage. Everyone has been on edge to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches and little work is accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has asked to attend team meetings in order to better understand how the project is going and the issues involved in completing the project, and the customer has started discussions about adding scope to the project. In this situation, it would be best for the project manager to:
A. ask the sponsor if the information needed could be send in a report rather than have him attend the meeting.
B. inform the team member who asked to be excused from the meetings of the value of communication in such meetings.
C. create new ground rules for the meetings and introduce them to the team.
D. hold a team building exercise that involves all the team members.
一项目很难管理。每个人都将在规定时间内完成工作。不幸的是，气氛越来越紧张，大家在团队会议上争吵，每次会议都完不成什么工作。一团队成员请求不参加以后的会议，因为他厌倦了争吵。同时，出资人要参加团队会议以更好的了解项目进行的如何和完成该项目涉及的问题，客户已经开始讨论增加项目的范围。在这种情况下，项目经理最好：
A. 问出资人他所需要的信息如果可以用报告寄给他，是否可以不参加会议
B. 和不想参加会议的团队成员讲这些会议的沟通价值
C. 编制新的会议规章，让团队遵守
D. 请团队所有成员参加团队建设工作
12 You are managing a project that has five subcontractors. You must monitor contract performance, make payments, and manage provider interface. One subcontractor submitted a change request to expand the scope of its work. You decided to award a contract modification based on a review of this request. All these activities are part of
A. Control Procurements
B. Conduct Procurements
C. Plan Procurements
D. Close Scope
你正在管理一个有5个转包商的项目，需要监控合同的实施、费用的支付以及与供应商洽谈的各种问题。其中一个转包商呈报了一项旨在扩大其工作范围的变更请求。出于以这项请求的考虑，你决定批准这个合同变更。这些活动都属于下列哪项涉及的范畴
A.控制采购
B.实施采购
C.规划采购
D.控制范围
13 A large number of computers will be acquired for a project. To manage the implementation and deployment, a project plan is developed. Three weeks into the planning phase, a key stakeholder who was not consulted determines the project is not financially viable and recommends terminating the project. What should a project manager have done at the start of the project to avoid the situation?
A. Develop a clear project scope statement.
B. Analyze stakeholder influence and impact.
C. Set up a workshop to define risk strategies.
D. Inform all stakeholders about project value.
某个项目需要采购大量电脑。为了管理执行和部署，编制了一份项目计划。在计划阶段的第三周，一名之前未被征求过意见的关键相关方判断项目不具备财务可行性并建议终止该项目。为避免这种情况，项目经理应该在项目开始时完成下列哪一项工作？
A. 制定明确的项目范围说明书。
B. 分析相关方的作用和影响。
C. 召开专题会议，制定风险战略。
D. 告知所有相关方有关项目的价值。
14 Prior to the project,s execution phase, a new project manager is assigned. The previous project manager resigned before a hand-over could be completed. The new project manager wants to know the project's purpose and justification. Which document will provide the new project manager with this information?
A. Project statement of work
B. Project management pl
C. Project schedule standard
D. Project regula
在项目执行阶段之前，一名新项目经理被任命管理项目,前任项目经理在完成交接工作之前就已辞职，新项目经理需要了解项目开展的目的和理由。下列哪一份文件将为新项目经理提供该信息？
A. 商业文件
B. 项目管理计划
C. 项目进度基准
D. 项目章程
15 The project sponsor calls the project manager and provides them with information about a new project. The project manager asks the project sponsor to provide a project charter. However, due to their busy schedule, the project sponsor is unable to provide a project charter. Which of the following paths should the project manager pursue?
A. Proceed with the project scope statement preparation, ignoring the absence of a project.
B. Prepare a first draft of the project charter and interactively work on it until it is signed off by the project sponsor.
C. Assemble a project team and begin work on the project
D. Draft detailed project requirements.
项目发起人联系项目经理，向项目经理提供一个新项目的信息。项目经理要求项目发起人提供项目章程。然而，由于项目发起人很忙，无法提供项目章程。项目经理应执行下列哪一个路线?
A. 开始制定项目范围说明,忽视无项目章程这个问题
B. 制定项目章程的初稿，并且不断修订，直到获得项目发起人的签署同意
C. 组建项目团队，并开始项目工作
D. 起草详细的项目要求
16 A project has the following Earned value data assessed: AC: $ 4,000,000 CV: $ -500,000 SPI: 1.12 BAC: $ 9,650,000 What is the Earned value of the project?
A. $3,000,000
B. $3,500,000
C. $4,480,000
D. $5,650,000
项目实现值数据如下：AC是4，000，000；CV是-500，000；SPI是1.12；BAC是9，650，000 请问EV是：
A. 3,000,000
B. 3,500,000
C. 4,480,000
D. 5,650,000
17 The engineering department has uncovered a problem with the cost accounting system and has asked the systems department to analyze what is wrong and fix the problem. You are a project manager working with the cost accounting programs on another project. Management has issued a change request to the change control board to add the new work to your project. Your existing project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 1.3 so you have some room to add work without delaying your existing project or going over budget. However, you cannot see how the new work fits within the project charter for your existing project. After some analysis, you determine that the new work and existing work do not overlap and can be done concurrently. They also require different skill sets. Which of the following is the BEST thing to do?
A. Create the project objectives.
B. Re-estimate the project schedule with input from the engineering department.
C. Perform scope verification on the new work with the help of the stakeholders.
D. Identify specific changes to the existing work.
工程部门发现成本会计系统出了问题，要求系统部门立即分析原因并尽快解决问题。你是另外一成本会计系统项目的项目经理，管理层已经向变更控制委员会提出变更，要求在你的项目上增加一项新工作。你所在项目的成本绩效指标（CPI）是1.2，进度绩效指标（SPI）是1.3。所以你有空间增加此项新工作，同时不影响项目成本和进度。但是你发现新工作与项目章程不符。经过一些分析后你发现，新工作与现有工作不能互相替代，但可同时完成。新工作仍需不同的技术支持。那么你应该：
A．制定项目目标。
B．重新估算项目进度，把工程部门的意见考虑进去。
C．在相关方的帮助下对新工作实施范围核实。
D．识别现有工作的具体变更。
18 Activity A has duration of 3 days and begins on the morning of Monday the 4th. The successor activity, B, has a finish-to-start relationship with A. The finish-to-start relationship has 3 days of lag, and activity B has duration of 4 days, Sunday is a non-workday. What can be determined from these data?
A. The total duration of both activities is 8 days.
B. Calendar time between the start of A to the finish of B is 11 days.
C. The finish date of B is Wednesday the 13th.
D. Calendar time between the start of A to the finish of B is 14 days.
活动A的持续期3天，而且要在星期一（4号）开始。接下来的活动B和活动A是首尾相连的关系。这种首尾相连的关系中间又发生了3天的滞后时间，而且活动B的持续时间是4天。星期日是公休日。根据这些数据你能得出下列哪个结论？
A．两项活动的总持续期为8天
B．从A开始到B结束的日历天数为11天
C．B活动结束的日期是星期三（13号）
D．从A开始到B结束的日历天数为14天
19 The project manager has a list of success criteria provided by different stakeholders at the beginning of the project. The project manager is uncertain how to prioritize the success criteria and must present the project charter in a meeting tomorrow. What should the project manager do next?
A. Check with the sponsor about the project success critical and add it to the project charter
B. Discuss the success criteria with the stakeholders at the next project meeting
C. List all success criteria in the project charter
D. Select one of the success criteria and include it in the project charter 项目经理拥有一份在项目开始时由不同相关方提供的成功标准清单。项目经理对于如何排列这些成功标准的优先顺序感到不确定，并且明天必须在会上陈述项目章程。项目经理接下来应该怎么做？
A. 与发起人核对项目成功标准，并将其添加到项目章程中
B. 在下一次项目会议上，与相关方讨论成功标准
C. 在项目章程中列出所有成功标准
D. 选择其中一个成功标准，并将其包含在项目章程中
20 During the project execution phase, a project manager realizes there is a risk of incompatibility between one of the new components and one of the existing products. The project manager reschedules the installation of the new component to provide enough time to reduce the potential negative impacts.The project manager used which strategy?
A. Avoid
B. Accept
C. Share
D. Mitigate
在项目执行阶段，项目经理意识到其中一个新部件与一个现有产品之间存在不兼容的风险。项目经理为新部件安装重定进度计划，以提供足够的时间来降低潜在的负面影响。项目经理使用的是哪一种策略？
A. 回避
B. 接受
C. 分摊
D. 减轻
21 A customer calls the project manager requesting a small change in the project to enable reporting functionality. The project manager advises the development team to implement the reporting feature. During the testing phase, it is discovered that the reporting functionality does not meet the customer’s expectations. Which of the following should the project manager have done?
A. Ask the development team to provide detailed feature requirements.
B. Do not implement the change, because it was too late in the project.
C. Document the project change request for the small change.
D. Inform the development team and discuss the details of the feature with customer. 一位客户致电项目经理，要求对项目做微小变更以激活报告功能。项目经理通知开发团队实施该报告功能。在测试阶段，发现该报告功能未能满足客户期望。项目经理本应执行下列哪一项？
A. 让开发团队提供详细的功能需求。
B. 拒绝实施该变更，因为项目所处阶段较晚。
C. 针对微小变更制定项目变更请求。
D. 通知开发团队并与客户探讨功能详情。
22 You are responsible for preparing a cost estimate for a large World Bank project. You decide to prepare a bottom-up estimate because your estimate needs to be as accurate as possible. Your first step is to
A. Locate a computerized tool to assist in the process
B. Use the cost estimate from a previous project to help you prepare this estimate
C. Identify and estimate the cost for each individual work packages
D. Consult with subject matter experts and use their suggestions as the basis for your estimate 你正负责为世界银行的一个大项目准备成本估计。因为你的估计需要尽可能的准确，所以你决定准备一个自下而上的估计。你的第一步是：
A．确定在进程中需要的计算工具
B．利用前面的项目成本估计来帮助准备这个成本估计
C．确定并且估计每一个工作包的成本
D．向这个方面的专家咨询，并且将他们的建议作为你的估计的基础
23 The project manager’s analysis concludes the project’s cost performance index is at 80%. The project’s actual cost to date is US$100, 000, but the project was predicted to cost US$120,000 to date. What is the project’s schedule performance index?
A. 1.2
B. 0.3
C. 1
D. 0.67
项目经理的分析总结该项目的成本绩效指数是在80％，该项目的实际成本为100，000美元，但该项目预计将耗资120，000美元。该项目的进度绩效指数是多少?
A. 1.2
B. 0.3
C. 1
D. 0.67
24 International activities and diverse stakeholders are a part of more projects than ever. Because the objectives of time, cost and performance may be interpreted differently for these types of projects, kickoff meetings (even those conducted electronically) are especially important. All the following are objectives of the kickoff meeting except
A. Establishing working relationships and standard formats for global communication
B. Reviewing project plans
C. Establishing individual and group responsibilities and accountabilities
D. Discussing specific legal issues regarding the contract
现在的项目比以往的项目牵扯到更多的国际合作和形形色色的相关方。因此，如果没有在项目进行之前统一大家的理解，那么对项目的时间、成本和业绩方面的目标可能会出现各种各样的解释，所以项目开踢会议是非常重要的(即使是通过多媒体的形式召开的开踢会议也是具有重要的意义)。下列各项中，哪一项不属于开踢会议的目标？
A. 确立项目各部分的沟通关系和标准形式
B. 审阅项目计划
C. 确定个人和小组的责任和义务
D. 讨论与合同有关的、具体的法律问题
25 A new project requires the support of a critical project resource that is shared among multiple project. The project manager approaches the resources supervisor to obtain commitment but receives a negative response. What should the project manager do next?
A. Negative with other project managers to release the project resource
B. Hire an external contractor with a similar skill to support implementation
C. Use management influence to attain the project resource time
D. Record the risks in the project risk register, and develop a risk mitigation plan. 一个新项目需要一名关键项目人员的支持，该人员是有多个项目共用的，项目经理联系人力主管，希望获得该人员的参与，但却收到了负面答复。项目经理下一步该怎么做?
A. 与其他项目经理协商，提前让出该项目人员。
B. 聘用一名拥有类似技能集的外部承包商来支持实施。
C. 利用管理层的影响来获得这名项目人员的时间。
D. 在项目风险登记册中记录该风险，并制定一份风险减轻计划。
26 You are working on a complex procurement. You must reach agreement with the seller about numerous items including responsibilities and authorities, applicable terms and conditions, contract financing, technical and business management approaches, and price before signing the contract. You scheduled a negotiation session. The seller will have eight representatives at the session; you will have ten. Because this procurement is so complex, contract negotiation should be handled—
A. By an outside facilitator
B. Through alternative dispute resolution procedures
C. As an independent process with specific input and output
D. By establishing a partnering agreement with the seller
你目前正从事一项复杂的采购工作。你必须在签订合同前和对方在许多方面上达成共识，主要包括权力与义务、适用性条款和条件、合同融资、技术和商业管理方法以及合同价格。你为谈判会议制定了日程。对方将有8名代表到会，而你将派出10名代表出席。由于这项采购于过于复杂，合同谈判应该如何处理
A．借助于第三方的力量来解决
B．提出多种选择条件以供抉择
C．将此次合同管理作为一项有着特定的投入和产出的独立过程来处理
D．通过与供应商建立一种伙伴协定来解决
27 A large, one-year telecommunications project is about halfway done when you take the place of the previous project manager. The project involves three different sellers and a project team of 30 people. You would like to see the project's communications requirements and what technology is being used to aid in project communications. Where will you find this information?
A. The project management plan
B. The information distribution plan
C. The bar chart
D. The communications management plan
有一大型的电信项目进行到了一半，这时你取代了之前的项目经理。该项目涉及3个不同的卖方，项目团队由30人组成。你想看看项目的沟通要求和为促进项目沟通所使用的技术。你可以从哪里获得这些信息？
A．项目管理计划
B．信息分布计划
C．甘特图
D．沟通管理计划
28 A project manager for a small construction company has a project that was budgeted for U.S. $130,000 over a six week period. According to her schedule, the project should have cost U.S. $60,000 to date. However, it has cost U.S. $90,000 to date. The project is also behind schedule, because the original estimates were not accurate. Who has the PRIMARY responsibility to solve this problem?
A. Project manager
B. Senior management
C. Project sponsor
D. Manager of the project management office
某一小规模建筑公司的项目经理正在管理一个预算为130,000美金的项目，项目持续时间6个多星期。根据她的进度计划，项目的成本为60,000美金。但实际成本90,000美金，进度落后，因为原先估计不准确。谁对此问题负主要责任？
A．项目经理
B．高层管理者
C．项目发起人
D．项目管理办公室经理
29 While planning a project ,the project manager expects that produce requirements will change frequently throughout project implementation will change frequently throughout project implementation.The project manager wants to mitigate the risk of losing information throughout each version of the product.
To mitigate this risk,what should the project manager include in the project management plan?
A. Run chart
B. Cause-and-effect diagram
C. Change management plan
D. Configuration management plan
规划项目时，项目经理预期在整个项目实施过程中，产品需求将频繁变更，项目经理希望减轻在每个版本产品丢失信息的风险。为了降低这种风险，项目经理首先应该在项目管理计划中包括？
A．运行图
B．因果图
C．变更管理计划
D．配置管理计划
30 The project manager has just received a change from the customer that does not affect the project schedule and is easy to complete. What should the project manager do FIRST?
A. Make the change happen as soon as possible.
B. Contact the project sponsor for permission.
C. Go to the change control board.
D. Evaluate the other components of the triple constraint.
项目经理刚从客户那里收到一项变更，此变更不会影响进度，也很容易完成。项目经理首先应该做什么？
A．立即实施变更。
B．联系发起人以得到允许。
C．求助变更控制委员会。
D．评估“三重约束”的其他组成部分。
31 Project A is being administered using a matrix form of organization. The project manager reports to a senior vice president who provides visible support to the project. In this scenario, which of the following statements best describes the relative power of the project manager?
A. The project manager will probably not be challenged by project stakeholders.
B. In this strong matrix, the balance of power is shifted to the functional line managers.
C. In this tight matrix, the balance of power is shifted to the project manager.
D. In this strong matrix, the balance of power is shifted to the project manager. A 项目通过一个矩阵型组织进行管理。项目经理向一位高级副总裁汇报工作，后者对项目提供实际的帮助。在这种情况下，以下哪个陈述最好地说明了项目经理的相对权力？
A. 项目经理很可能不会受到项目相关方的责难
B. 在这个强矩阵中，权力的平衡倾向于职能经理
C. 在这个紧密矩阵中，权力平衡倾向于项目经理
D. 在这个强矩阵中，权力平衡倾向于项目经理
32 A construction project in a balanced matrix organization will take one year to complete. The functional manager informs the project manager that all engineering resources are fully utilized and they cannot accept any work for the next 11 months.
To continue with the project, what should the project manager do next?
A. Use constrained optimization to assess the options.
B. Perform schedule compression and revise the forecast.
C. Communicate the updated schedule baseline to the project sponsor.
D. Evaluate the impact of the delay and identify potential options.
一个平衡矩阵式组织的一个施工项目将需要一年时间完工，职能经理通知项目经理所有工程资源均已完全利用，在未来11个月都不能接受任何工作。
为了继续执行项目，项目经理下一步该怎么做？
A.使用约束优化评估选择方案。
B.执行进度压缩并修订预测。
C.向项目发起人沟通更新的进度基准。
D.评估延期影响并定义潜在实施方案
33 During a status meeting, the project manager notices that the project is over budget. The project manager feels that it should have been discovered earlier.What could have helped to identify this situation earlier?
A. Prepare a well-defined project charter prior to starting the project.
B. Use the Delphi technique to specifically identify cost-related risks.
C. Use a cost management plan as part of the monitoring and controlling process.
D. Calculate the schedule variance on a regular basis. 33
在状态会议上，项目经理注意到项目超出预算。项目经理觉得应该早点发现这个问题，什么才能有助于提前发现这种情况？
A. 项目开始之前，编制一份定义明确的项目章程。
B. 使用德尔菲技术，专门识别与成本有关的风险。
C. 在监控流程中使用成本管理计划。
D. 定期计算进度偏差。
34 Which of the following statements best describes attribute sampling versus variable sampling?
A. Attribute sampling is concerned with prevention, whereas variable sampling is concerned with inspection.
B. Attribute sampling is concerned with conformance, whereas variable sampling is concerned with the degree of conformity.
C. Attribute sampling is concerned with conformance, whereas variable sampling is concerned with any causes.
D. Both are the same concept.
下面哪一个选项最好的描述了属性样本以及变量样本？
A．属性样本与预防有关，而变量样本与监督有关
B．属性样本与一致性有关，而变量样本与一致性的程度有关
C．属性样本与具体原因有关，而变量样本与任何原因有关
D．两者是同一概念
35 You are implementing a project management methodology for your company. The methodology requires your company to establish a change control board. Which one of the following statements best describes a change control board?
A. Recommended for use on all (large and small) projects
B. B. Used as required to approve or reject change requests
C. Managed by the project manager, who also serves as its secretary?
D. Composed of key project team members
你在为你的公司实施一个项目管理方法。该方法要求你的公司建立一个变更控制委员会。以下哪一项是对变更委员会的最佳描述：
A．建议在各种规模的项目中都采用
B．按照要求通过它来批准或者拒绝变更请求
C．由项目经理管理，项目经理同时担任委员会秘书
D．由主要的项目小组成员组成
36 According to Herzberg’s Motivator-Hygiene Theory, when achievement, recognition, responsibility, and advancement or promotions are not present, employee’s will-
A. Become alienated with the organization and leave
B. Lack motivation but will not be dissatisfied with their work
C. Lack motivation and become dissatisfied with their work
D. Become dissatisfied only if they do not receive salary increase
按照赫兹伯格的激励理论：当没有成就、认同、责任和晋升的时候，员工会
A．开始疏远团队并离开
B．缺少活力但是对工作没有流露不满
C．缺少活力并且对工作不满
D．只有工资没有增长的时候才不满
37 An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9, and a late finish (LF) of day 19. The activity:
A. is on the critical path.
B. has a lag.
C. is progressing well.
D. is not on the critical path.
某一活动的最早开始（ES）日期是第3天，最晚开始（LS）日期是第13天,最早结束（EF）日期是第9天，最晚结束（LF）日期为第19天。则此活动为：
A．在关键路径上
B．有滞后时间
C．进展顺利
D．不在关键路径上
38 Which of the following BEST describes the project manager's role during the contracting process?
A. Project manager has only in nor involvement.
B. Project manager should be the negotiator.
C. Project manager should supply an understanding of the risks of the project.
D. Project manager should tell the contract manager how the contracting process should be handled.
下列哪项最好的说明了项目经理在签订合同时的职责？
A. 项目经理很少参与
B. 项目经理必须是谈判代表
C. 项目经理应表示理解项目的风险
D. 项目经理应告诉合同经理签订合同过程应如何处理
39 You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance?
A. Referent
B. Expert
C. Penalty
D. Formal
你是一名项目经理，在弱矩阵环境中负责一交叉职能的项目。没有团队成员向你汇报，你也不能奖励他们。项目很难，包括时间很紧，质量标准也很有挑战性。这时，下列哪种项目管理权力可能最为有效？
A. 潜示权力
B. 专业权力
C. 惩罚权力
D. 正式权力
40 The company’s accounting system project is close to the end of its execution phase when the finance director discovers an important requirement is missing and instructs the project manager to immediately implement the change. If the project deliverable is produce according to the current specification, it will not be usable. The change is significant, but the project manager could possibly meet the project deadline, if the word is started immediately. What should the project manager do first?
A. Call the project sponsor and ask if the finance director is authorized to order changes to the project scope.
B. Explain to the finance manager that the change may delay the project beyond the deadline.
C. Start processing the request according to the project’s change management plan.
D. Estimate, plan, and implement the change in order to not lose time during the change request process.
公司的会计系统项目已在执行阶段接近尾声，这时财务总监发现一个重大需求被遗漏，并要求项目经理立即执行变更。如果按照目前的技术规范生成项目可交付成果，该系统将不可使用。这项变更十分重大，但是如果立即开始工作的话，项目经理有可能在项目期限内完工。项目经理首先应该做什么？
A.联系项目发起人，并询问财务总监是否有权下令变更项目范围。
B.向财务经理解释变更可能会导致项目延期。
C.根据项目的变更管理计划开始处理请求。
D.为了不在变更请求过程中损失时间，开始估算、计划并执行变更。
41 A project manager is trying to coordinate all the activities on the project and has determined the following:
1 can start immediately and has an estimated duration of one week. Activity 2 can start after activity 1 is completed and has an estimated duration of four weeks. Activity 3 can start after activity 2 is completed and has an estimated duration of five weeks. Activity 4 can start after activity 1 is completed and has an estimated duration of eight weeks. Both activities 3 and 4 must be completed before the end of the project. What is the duration of the critical path for this project?
A.10
B. 11
C. 14
D. 8
项目经理正在努力协调所有活动，确定如下信息：
活动1可以马上开工，估计活动工期为1周；活动2在活动1完成后开始，估计活动工期为4周；活动3在活动2结束后开始，估计活动工期为5周；活动4在活动1结束后开始，估计活动工期为8周。活动3和活动4必须在项目结束前完成。项目的关键路径是多少？
A．10
B．11
C．14
D．4
42 Based on the data in the question above, if activity 4 takes10 weeks, what is the duration of the critical path?
A. 10
B. 11
C. 14
D. 8
根据上题信息，如果活动4需要10周完工，那么项目关键路径为：
A．10
B．11
C．14
D．8
43 A project manager advises the project sponsors of a significant project cost overrun。The sponsors want to know why they were not advised earlier of this situation。What should the project manager have done to address this issue prior to the sponsors’ feedback？
A. Create a communication plan to address the neds of the project stakeholders。
B. Invite the project sponsors to team meeting for regular updates。 ：
C. Add contingency to the project budget so overspend is absorbed into project costs
D. Cut back on project resources to the project to recover cost overrun as a matter of urgency
项目经理向项目赞助人通知了一项重大项目超支，赞助人想知道为什么没较早通知该情况。赞助人反馈前，项目经理本应采取何种措施解决该问题
A. 制定沟通计划，处理项目利害关系者的需求
B. 邀请项目赞助人参加团队会议进行定期更新
C. 将意外支出加入项目预算，从而将超支纳入项目成本
D. 消减项目资源以紧急弥补成本超支
44 The project manager in a matrix organization is staffing a new project, and identifies a critical resource in the organization's staffing inventory. This resource is currently working for the functional manager, and is committed to another project. What technique should the project manager use?
A. Acquisition
B. Pre-assignment
C. Negotiation
D. Virtualization
一个矩阵式组织中的项目经理正在为一个新项目配备人员，并在组织的人员库中确定了一关键资源。而该资源目前隶属于职能经理并被分配到另一个项目上工作。项目经理应使用什么技术？
A. 招募
B. 事先指派
C. 谈判
D. 虚拟化
45 A project manager prepares a proposal for a customer.the project manager of risk exposure and risk mitigation activities into the proposed project bugge….account manager states that the offer price is too high.Wich of the following stakeholders should decido how to resolve the …offer?
A.Business controller
B.project manager
C.Project Spensor
D.Account manager
项目经理为一名客户准备一份建议书，项目经理将风险承担和风险减轻活动成本与建议结合给出项目预算，但是客户经理指出报价太高。在最终确定报价之前，以下哪一个相关方应该决定如何解决这个冲突？
A．业务控制员
B．项目经理
C．项目发起人
D．客户经理
46 Because you were a finance major in college, you have been asked to be an active participant in your company's project selection process. The project selection committee chair has asked you to describe ground rules and possible approaches for project selection. You know that organizations usually will not approve a project if its costs exceed its benefits, so you recommend using a discounted cash-flow approach. This approach is based in part on the economic theory that a dollar today generally is worth more than a dollar a year form now. Using this approach, the project is acceptable if the
A. Sum of the net present value of all estimated cash flow during the life of the project equals the profit
B. Net present value of the inflow is greater than the net present value of the outflow by a specified amount or percentage
C. Gross present value of all future expected cash flow divided by the initial cash investment is greater than one
D. Payback period occurs by the second year of the project
由于你上大学时学的是金融学专业。所以公司要求你积极参与公司的项目选择过程。项目选择委员会的主席要你介绍一些项目选择的基本规则和可行的方法。你知道公司选择项目的一个基本原则是要有钱赚，也就是说项目成本不能超过项目收益。因此你推荐了折现的现金流量法。这种方法的一个基本原理是1美元在今天的价值通常要比这1美元在1年以后的价值更高。根据这种方法，项目处于下列哪种情况下才能被接受？
A．项目生命周期内估算的现金流量的净现值总和等于收益
B．现金流入的净现值超出现金流出的净现值一定数量或比例
C．预期的未来现金流的现值总和除以项目初始现金投资结果大于1
D．回收期出现在项目的第二年
47 A customer has given you a contract statement of work for a complex, eight month project that has a few unknowns. The customer has asked you to just get it done and only wants to see you at the end of eight months when you deliver the finished project. Under these circumstances, which of the following is the BEST thing to do?
A. Complete the project as requested, but verify its scope with the customer occasionally throughout.
B. Complete the project within eight months without contacting the customer during this time.
C. Ask management to check in with the customer occasionally.
D. Complete the project, but document that the customer did not want contact.Procurement Management Answers
一客户给你一复杂项目的工作合同声明，该项目为期8个月，未知的东西不多。客户只要你“将它完成”，只要在8月末你交付项目的时候见你。在这种情况下，下列哪种做法最好？
A. 按要求完成项目，但是一直与客户时不时地核实其范围
B. 在8个月内完成项目，期间不联系客户
C. 让管理层时不时地和客户联系
D. 完成项目，但是记录下客户不想联系
48 After identifying the occurrence of a risk with a negative impact to the projects budget,a project manager needs to determine if the remaining contingency allowance is enough. what tool or technique should be used
A. Reserve analysis
B. Variance and trend analysis
C. Contingency analysis
D. SWOT analysis
在识别对项目预算会产生负面影响的风险发生之后，项目经理需要确定剩余的应急储备是否足够。项目经理应该采用下列哪一项工具或技术?
A. 储备分析
B. 偏差和趋势分析
C. 应急分析
D. SWOT分析
49 The project is calculated to be completed four days after the desired completion date. You do not have access to additional resources. The project is low risk, the benefit cost ratio (BCR) is expected to be 1.6, and the dependencies are preferential. Under these circumstances, what would be the BEST thing to do?
A. Cut resources from an activity.
B. Make more activities concurrent.
C. Move resources from the preferential dependencies to the external dependencies.
D. Remove an activity from the project.
估计项目比预期时间延迟4天完成，你不能增加额外资源。项目风险较低，收益成本比率（BCR）是1.6，依赖关系为优先逻辑关系。在这种情况下，最应该：
A．削减某一活动的资源。
B．使多项目活动并行进行。
C．把优先逻辑关系活动的资源转移到外部逻辑关系活动上。
D．删除项目中的一项活动。
50 The competitive, complex project management environment has increased pressure for on-time performance .Schedule control is one important way of avoiding schedule delay. Time management corrective action often involves expediting certain activities to ensure that they are completed in a timely manner or to ensure that they are completed with the least possible delay. To plan and execute schedule recovery, corrective action frequently requires
A. Making unpopular decisions
B. Immediately rebase line
C. Root-cause analysis
D. Resource leveling
充满竞争的、复杂的项目管理环境加大了对项目工作时间的压力。进度的控制是避免时间延期的一个重要方法。时间管理的纠正措施经常是加速某些行为以确保这些行为能够及时完成，或者在尽可能短的延期内完成。为了重新编制和执行进度表，纠正措施通常要求？
A. 做大家都不喜欢的决策
B. 及时调整基准线
C. 根本原因分析
D. 资源平衡
51 A new project manager is being mentored by a more experienced certified project management professional (PMP). The new project manager is finding it difficult to find enough time to manage the project because the product and project scope are being progressively elaborated. The PMP mentions that the basic tools for project management, such as a work breakdown structure, can be used during project executing to assist the project. For which of the following can a work breakdown structure be used?
A. Communicating with the customer
B. Showing calendar dates for each work package
C. Showing the functional managers for each team member
D. Showing the business need for the project
某一新项目经理由一位获得项目管理专业人士（PMP）资质的经验丰富的项目经理领导。这位新项目经理发现很难有足够的时间来管理项目，因为产品和项目范围不断的循序渐进。那位项目管理专业人士提到了很多基本的项目管理工具，比如工作分解结构等，教导说这些工具可以在执行阶段辅助项目有序发展。那么工作分解结构可以被用来：
A．与客户沟通
B．展示每个工作包的历时。
C．为每位团队成员展示职能经理。
D．展示项目的商业需求。
52 Lessons learned are BEST completed by:
A. Project manager
B. Team
C. Sponsor
D. Stakeholders
经验教训最好由谁完成？
A．项目经理
B．团队
C．出资人
D．项目相关方
53 One way to shorten your project schedule is to assign five people, to each activity in the project design phase instead of two. Although you are considering this approach, your design phase project team would double is size as a result. This approach tends to
A. Reduce productivity
B. Increase productivity
C. Reduce the need for senior level staff members, thereby reducing overall resource costs
D. Improve production proportionately more than the increase in resources 53 加快项目进度的一个方法就是在项目设计阶段为每一个行为分配五个人而不是两个人。尽管你在考虑这种方式，但是这种做法会使项目团队在规模上将增加一倍。这种方法将会
A．降低生产率
B．增加生产率
C．减少对高水平团队成员的需要，因而会降低总体资源的成本
D．生产力提高的比例将高于资源增加的比例
54 A project management plan should be realistic in order to be used to manage the project. Which of the following is the BEST method to achieve a realistic project management plan?
A. Sponsor creates the project management plan based on input from the project manager.
B. Functional manager creates the project management plan based on input from the project manager.
C. Project manager creates the project management plan based on input from senior management.
D. Project manager creates the project management plan based on input from the team. 项目管理计划一定要具备可行性，这样才能用来管理项目。以下哪个选项是获得现实可行性管理计划的最佳方法？
A．根据项目经理的输入信息，由发起人创建项目管理计划。
B．根据项目经理的输入信息，由职能经理创建项目管理计划。
C．根据高级管理层的输入信息，由项目经理创建项目管理计划。
D．根据团队成员的输入信息，由项目经理创建项目管理计划。
55 A project manager produces project closure documents for the project sponsor's approval. This sponsor is included in this process to confirm which of the following?
A. Delivery of the final product and services, and approval of the risk register.
B. Delivery of the final product ,services, and quality management plan.
C. Smooth transfer of the deliverables to the requesting organization after project closure.
D. Approval of the project resources needed to work on urgent tasks for final product delivery.
项目经理制作项目收尾文件，并将其提交给项目发起人批准。在这个过程中纳入项目发起人是为了确认下列哪一项？
A. 交付最终产品和服务，并批准风险登记册。
B. 交付最终产品、服务、质量管理计划。
C. 项目收尾之后将可交付成果顺利转移交给需求组织。
D. 批准为紧急任务工作所需的项目资源，以便最终交付产品。
56 Which of the following risk events is MOST likely to interfere with attaining project's schedule objective?
A. Delays in obtaining required approvals
B. Substantial increases in the cost of purchased materials
C. Contract disputes that generate claims for increased payments
D. Slippage of the planned post-implementation review meeting
下列哪项风险事件最有可能妨碍完成项目进度目标？
A．推迟获得所需的授权
B．购置材料的成本显著增加
C．引起付款增加的合同分歧
D．延误已计划好的实施后的审核会议
57 The project manager keeps a project log containing project information such as activity project problem and risks. At the beginning of the project, all relevant risk were classified and entertain the project log. Toward the end of the project, a risk that was closed comes up again and delay the project by one month. This situation reoccurred because the project manager:
A. Failed to communicate with project team members
B. Failed to distribute project team members project log
C. Not to convene project progress meeting
D. Not to perform risk assessmen
项目经理保留包含活动项目，问题和风险等项目信息的项目日志，项目开始时，所有相关风险都被归类并记录到项目日志中，到项目结束时，原先已清除的风险再次出现，项目推迟一个月。这种情况重新发生是因为项目经理：
A. 未能与项目团队成员沟通
B. 未能将项目日志分发给项目团队成员
C. 没有召开项目进度会议
D. 未执行风险评估
58 One of the stakeholders on the project contacts the project manager to discuss some additional scope they would like to add to the project. The project manager asks for details in writing and then works through the scope control process. What should the project manager do NEXT when the evaluation of the requested scope is completed?
A. Ask the stakeholder if there are any more changes expected.
B. Complete integrated change control.
C. Make sure the impact of the change is understood by the stakeholder.
D. Find out the root cause of why the scope was not discovered during project planning. 一位相关方要和项目经理讨论增加项目范围。项目经理要求一份详细的书面材料，然后通过范围控制流程处理。如果被要求增加的范围评估工作已经完成，接下来你该：
A．询问相关方是否还有其它变更。
B．实施整体变更控制。
C．确保相关方充分了解变更的影响。
D．查找规划阶段没有发现问题的根本原因。
59 A project team completes all deliverables 。Quality assurance and quality control is performed according to the quality management plan. At the time of testing , the cost performance index is 0.9 and the schedule performance index is 1.12. To obtain user approval, the final product is given to the customer,Ihe customer identifies , that one of the business requirements was not implemented ，however ，the customer had requested this requirement informally
What should the project do
A. Ask the customer to create a change request,
B. Do not accept the change since it was not agreed in the initial scope.
C. Implement the changer since it is business critical and the project has buffer time available
D. Review the stakeholder management strategy and ask internal management to provide
additional funds to the project.
项目团队完成了所有可交付成果，并根据质量管理计划执行了质量保证和质量控制。测试时，成本绩效指数为0.9，进度绩效指数为1.2，为获得用户批准，已将最终产品提交给客户。客户发现其中一个业务需求未实现，不过，客户已经非正式地要求这项需求。
项目经理应该怎么做？
A. 要求客户创建变更请求
B. 不接受变更，因为没有在初始范围中被同意
C. 实施变更，因为对业务很关键，而求项目有缓冲时间
D. 审查相关方管理策略，要求内部管理层为项目提供额外资金
60 A project is made of three activities. Activity A is lasting for 5 weeks, activity B is lasting for 6 weeks, activity C is lasting for 7 weeks, the taxis is a-b-c. While, it will take 1 week for resource distribution of activity B, and activity C will start in one week after the beginning of activity B
What is the shortest time limit for this project?
A. 12 weeks
B. 13 weeks
C. 14 weeks
D. 16 weeks
一个项目由三个活动组成。A活动历时5周，B活动历时6周，C活动历时7周。活动排序为A-B-C。但是，活动B的资源分配要1周，C在B活动开始1周后开始。则该项目最短工期是多少?
A. 12周
B. 13周
C. 14周
D. 16周
61 Given that you are neighbors, you and the CEO of your company have established a friendly personal relationship. This fact has not gone unnoticed by your peers and associates. Recently, your company appointed you project manager for a new project that is crucial to achieving next year’s financial targets. Which type of power available to project managers might you be able to rely on?
A. Referent
B. Reward
C. Formal
D. Expert
假定你和公司的CEO是邻居，你们的关系比较铁，而公司的同事也都知道你们之间的关系比较好。最近，你的公司任命你为一个新项目的项目经理，而这个项目对实现下一年的财务目标是至关重要的。你会依靠下列哪种权力类型来行使项目经理的权力？
A．潜示型
B．酬劳型
C．正式型
D．专家型
62 Which of the following accurately describes the cost incurred for fixing bugs before the product reaches the customer?
A. appraisal
B. prevention
C. internal failure
D. external failure
下列那一项准确阐述了在产品交付客户之前用于修复缺陷所产生的成本？
A. 评估成本
B. 预防成本
C. 内部损失成本
D. 外部损失成本
63 Drring the upgrade of a new telecommunications system,the project team discovers the new software patches may cause instability during live operations under certain conditions .After receiving this information,the project manager prepares additional tests.
What type risk response is being performed?
A. Acceptance
B. Mitigation
C. Avoidance
D. Transfer
在升级新电信系统当中，项目团队发现新软件补丁可能在特定环境下的有效运行期间造成不稳定性。接收到这个信息后，项目经理准备了额外测试。什么类型的风险应对正在进行？
A.接受
B.减轻
C.回避
D.转移
64 You are about to take over a project from another project manager and find out the following information about the project. Activity Z has an early start (ES) of day 15 and a late start (LS) of day 20. Activity Z is a difficult activity. Cost performance index (CPI) is 1.1. Schedule performance index (SPI) is 0.8. There are 11 stakeholders on the project. Based on this information, which of the following would you be the MOST concerned about?
A. Schedule
B. Float
C. Cost
D. The number of available resources
你要从另一名项目经理手中接管一个项目，你发现了关于该项目的如下信息：活动Z的最早开始日期为15号，最晚开始日期为20号。活动Z很困难，其成本绩效指数（CPI）为1.1，进度绩效指数(SPI）为0.8。该项目共有11名相关方。根据如上信息，你最关注的问题是：
A. 进度
B. 浮动时间
C. 成本
D. 可用资源数量
65 The project team seems to like to argue; they have argued about everything. Luckily the project manager has set in place a reward system and team building sessions that will help and encourage the team to cooperate more. The latest thing they are arguing about is if they should complete a work package themselves or outsource the work to someone else. What part of the procurement process must they be in?
A. Administer Procurements
B. Plan Procurements
C. Conduct Procurements
D. Close Procurements
项目团队正在讨论。幸运的是项目经理已经建立了奖励机制和团队建设，有助于鼓励团队进一步合作。团队最近讨论的一件事是他们是否应自己完成一工作包还是外包给其他人。他们现在肯定是在采购过程的哪个阶段？
A.管理采购
B.规划采购
C.实施采购
D.结束采购
66 How should lessons learned from a previous project affect a current scope statement?
A. Science the work breakdown structure is complete， lessons learned will have no impact on the scope statement
B. The scope statement will develop more quickly than when the lessons learned are ignored
C. The past mistakes or errors of omission are less likely to be repeated in the current scope statement.
D. The scope statement will be unaffected by the lessons learned knowledge base, because all projects are unique.
从前一个项目中学到的经验教训对当前的项目范围说明书会产生什么影响？
A. 由于工作分解结构是完整的，经验教训对范围说明书不会产生影响
B. 如果不忽视经验教训，范围说明书的制定会更快
C. 在当前的范围说明书中，将不大可能会重复过去的错误或疏忽失误
D. 经验教训不会受到经验教训知识库的影响，因为所有的项目都是独特的。
67 During the completion of work packages, the sponsor asks the project manager to report on how the project is going. In order to prepare the report, the project manager asks all the team members what percent complete their work is. There is one team member who has been hard to manage from the beginning. In response to being asked what percent complete he is ,the team member asks , Percent of what ?” Being tired of such comments, the project manager reports to the team member's boss that the team member is not cooperating. Which of the following is likely to be the real problem?
A. The project manager did not get buy-in from the manager for the resources on the project.
B. The project manager did not create an adequate reward system for team members to improve their cooperation.
C. The project manager should have had a meeting with the team member's boss the first time the team member caused trouble.
D. The project manager does not have work packages.
完成工作包期间，发起人要求项目经理汇报关于项目的进展情况。为了准备报告，项目经理询问了所有团队成员关于工作具体完成的百分比。有一团队成员，从开始就没有管理好项目。回应被问及完成百分比情况时，他反问到，“什么的百分比？”项目经理厌倦了这样的回答，于是向团队成员的老板汇报说此成员不合作。以下哪项才是问题的实质所在？.
A．项目经理没有从职能经理那里得到项目所需资源.
B．项目经理没有给团队成员创造一个有效的反馈机制来加强他们的团队合作。
C．团队成员刚开始引起麻烦时，项目经理就应该和团队成员老板开会讨论。
D．项目经理没有工作包。
68 A project manager is assigned to a project in another country . Due to devaluation of the local Currency,the project material required cannot be purchased.
To resolve this issue,which of the following plans must be addressed?
A. Procurement management plan
B. Quality management plan
C. Cost management plan
D. Scope management plan
项目经理被任命管理一个处于另一个国家的项目。由于当地货币贬值，无法采购所需的项目材料，要解决这个问题，下面哪份计划必须得到解决？
A.质量管理计划
B.成本管理计划
C.采购管理计划
D.范围管理计划
69 You are the project manager for the construction of a hog rendering plant. Local residents and environmental groups are opposed to this project. They have produced reams of data showing that the volume of entrails and carcasses burned at the site will cause noxious-and possibly toxic-fumes to which the residents will be exposed. They have threatened to take your company to court. You find you are spending most of your time trying to work with these groups to alleviate their concerns. After so much time and effort in these meetings, you convince management to move this project to a different site outside town. This is an example of which of the following risk responses?
A. Passive cceptance
B. Active cceptance
C. Mitigation
D. Avoidance
你是建设一个生猪养殖厂项目的经理。当地居民和环保团体反对该项目。他们已经提供了一系列数据显示厂里焚烧的内脏和猪尸体将产生有害的甚至有毒的气体，对当地居民有危害。他们威胁要将公司告上法庭。你发现你的大量时间花费在平息他们的担忧。在花费大量时间和精力之后，你说服管理层同意将项目迁至一个新的镇外的厂址。这是以下哪种风险反应的例子？
A. 被动接受
B. 主动接受
C. 缓解风险
D. 回避风险
70 Management has grown weary of the many surprises, mostly negative, that occur on your projects. The project management office director told you that if you do not start using some form of project indicator so that management knows what to expect, you will be working in the company cafeteria by the end of the week. In an effort to retain your job and to provide all management levels with an effective indicator, you decide to focus on the to complete performance index (TCPI). Its purpose is to
A. Determine performance and cost performance needed to complete the remaining work within management’s financial goal for the project
B. Determine the cost performance needed to complete the remaining work within management’s financial goal for the project
C. Predict final project costs
D. Predict final project schedule and costs
对于你的项目中所发生的很多的意外，其中大多数是消极的，你的管理阶层却漠然视之。项目管理办公室执行官告诉你如果你再不提供一些项目指导使管理阶层知道应该做些什么的话，这个周末你就要被派往公司的自助餐厅干活了。为了保住这个工作，为所有管理阶层提供一个有效的指导，你决定集中精力完成到完成时的绩效指数（TCPI）。该指数的主要
A．在项目管理层的财务目标的范围内决定剩余要完成的工作的进度和成本业绩表现
B．在项目管理层的财务目标的范围内决定剩余要完成的工作的成本业绩表现
C．预测最终的项目成本
D．预测最终的项目成本和进度
71 You have been managing a project, using a variety of contractors, to design and develop anew avionics system for the world’s largest hot air balloon. This project is almost complete. During the past 4 years, you have awarded 10 different contracts of various types. Some contractors performed well and were easy to work with, but one had numerous difficulties, and you had to terminate the contract for poor performance. Another contractor must complete some technical documentation before receiving final payment. Another has some outstanding invoices because it has not followed all the appropriate contractual terms and conditions. As you close out these contracts you should
A. Provide each contractor with formal written notice that the project is complete
B. Prepare a complete set of indexed records and contractual files for future reference
C. Conduct a variance analysis
D. Conduct a procurement audit
你一直在管理着一个项目，利用各种承包商为世界上最大的热气球设计和开发新的航空电子控制系统。这一项目快要结束了。在过去4年中，你把10类不同合同授予了承包商。有些承包商表现良好，并且容易合作，但一个承包商有许多困难，因此你不得不因为该承包人表现差而终止合同。另一个承包人在收到最后付款之后完成某些技术文献。还有一个承包商有一些未付讫发票，因为它不遵守所有恰当的契约条款。当你了解这些合同时，你应当
A．向每个承包商提供正式书面通知，说明项目已经完成
B．准备一整套加索引记录和契约文件，供将来参考
C．进行差异分析
D．进行采购审计
72 A company operating worldwide business which had thousands of customers spread across various geographical areas. The company’s project management office would like to obtain feedback from its key stakeholders on some large projects completed in the current year.
The project management office should use which of the following tools or techniques?
A. questionnaires
B. group creativity technique
C. group decision making technique
D. interviewing technique
一家全球性经营公司在各个不同地区拥有数千家客户，对于本年度完成的一项大型项目，公司项目管理办公室希望获得关键项目相关方的反馈。项目管理办公室应该使用下列那一项工具或技术：
A. 问卷调查
B. 群体创造性技术
C. 群体决策技术
D. 访谈技术
73 You were in the middle of a two-year project to deploy new technology to field offices across the country. A hurricane caused power outages just when the upgrade was near completion. When the power was restored, all of the project reports and historical data were lost with no way of retrieving them. What should have been done to mitigate this risk?
A. Purchase insurance.
B. Plan for a reserve fund.
C. Monitor the weather and have a contingency plan.
D. Schedule the installation outside of the hurricane season.
你负责一两年期的项目，该项目已经进行了一半，要在全国的外地办事处部署新技术。升级马上要完成时，一飓风造成了停电。当电力恢复时，所有的项目报告和历史数据都丢失了，没有办法找回。应该怎么做以减轻该风险？
A．买保险
B．计划储备基金
C．监测气象，建立应急计划
D．在飓风期外安排安装工作
74 A program manager is halfway through managing a program that is accountable for the change management of all projects impacting an organization's fiscal year operations. This includes the relocation and redesign of the organizational structure. Ina recent update meeting, one of the changes communicated resulted in the realization that the new location will be smaller than required.
Where should the project manager capture this information?
A. Risk report
B. Issue log
C. Procurement management plan
D. Status report
在半途接受管理一个项目集，该项目集负责所有影响组织财政年度运营的所有项目。包括迁址以及重新设计。在最近一次更新会议上，其中一项变更的沟通让大家意识到新地址将比实际所需要的小。
项目经理可以从哪里找到这个信息？
A.风险报告
B.问题日志
C.采购管理计划
D.状态报告
75 During a produce planning meeting, the marketing team informs the project manager that the launch dates of some products must be moved up by three months, because of competitions' activities in the market. Where should the project manager document the process for this request?
A. Project charter
B. Assumption Log
C. Change management plan
D. Risk register
在产品规划会上，营销团队告知项目经理，由于竞争对手在市场上的活动，某些产品的发布日期必须提前三个月。项目经理应该将这项请求过程记录在哪里？
A. 项目章程
B. 假设日志
C. 变更管理计划
D. 风险登记册
76 Constant bickering, absenteeism, and substandard performance have characterized the behavior of certain members of your team. You have planned a gathering in the local mountains for the teem to engage in a variety of activities, including aromatherapy, wine tasting, meditation, and soaking in sulfur springs hot tubs. Other more strenuous activities, such as croquet and lawn bowling, are also planned. Your primary objective for investing time and money in this event is to improve
A. Team performance
B. Morale
C. Quality
D. Individual performance
你的某些小组成员不断出现吵架、缺席和工作表现不佳的情况。你已经安排了一次在当地山区进行的团体活动，包括芳香疗法、品尝美酒、温泉浴等等。其它更有趣的活动包括弹球游戏和草地保龄球。你组织这些活动的主要目的是：
A．改善小组工作业绩
B．提高士气
C．提高质量
D．提高个人绩效
77 At the quarterly status review with stakeholders, a construction company reports a negative cost variance, which is due to an unplanned transport strike. What should the project manager do to address the issue?
A. Adjust the cost performance baseline
B. Allocate the funds from the contingency reserve
C Allocate the funds from the management reserve
D. Measure the impact of the event to the project
在与相关方一起召开的季度状态评审会上，由于计划外的运输罢工，施工公司的项目经理汇报了一个负成本偏差。项目经理应该如何解决这个问题?
A. 调整成本绩效基准
B. 从应急储备中分配资金
C. 从管理储备金分配资金。
D. 测量项目事件的影响。
78 Midway through the project,the project manager must determine if the planned budget will be sufficient to complete the project.Which of the following should the project manager calculate an then compare with the original budget?
A.Estimate to complete
B.Estimate at completion
C.Earned value
D.Budget at completion
在项目中途，项目经理必须决定计划预算是否足以完成该项目。项目经理应该计算下列哪一项，然后再与原始预算对比？
A．完工尚需估算
B．完工估算
C．挣值
D．完工预算
79 Under a certain contract, a list of allowable costs is established for supplier reimbursement. The supplier is paid ＄102,000, of which ＄80,000is actual cost. The original cost estimate of the contract is ＄90,000 and ＄20,000 is incentive fee. The supplier gets a 20% share of cost savings achieved. This is which of the following types of contracts?
A. fixed-price incentive-fee
B. cost-plus-fixed-fee
C. fixed-price with economic price adjustment
D. cost-plus-incentive-fee
在某种特定合同下，确定有可列支成本作为供应商的补偿。供应商已获得＄102,000的支付款项。其中＄80,000为实际成本。合同原始成本估算为＄90,000，＄20,000作为奖励酬金。对于实现成本节约，供应商获得其中的20%。
这属于下列哪种合同类型？
A.总价加奖励费用合同
B.成本加固定费用合同
C.按经济指数价格调整的固定总价合同
D.成本加激励费用合同
80 A project is in the middle of the executing processes when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss moved him to another project that had a higher priority. Which of the following is the best person for the project manger to address these issues with?
A. Team
B. Senior management
C. Customer
D. Sponsor
一项目在执行过程中，项目相关方建议做出重大变更，这会造成项目的第3次全面检查。同时，项目经理发现一个主要的工作包没有完成，因为一名团队成员的领导把他调到另一个重要性更高的项目中去了。项目经理最好和谁谈这个问题？
A. 团队
B. 高级管理层
C. 客户
D. 出资人
81 A project has the following risks:20% probability of a 14 day delay in the receipt of customer requirements; 10% probability of a 21 day delay in the procurement process; 50% probability the integration will take 14 days longer. What is the expected value of these events?
A. 11.9 days
B. 35.8 days
C. 49 days
D. 7 days
一个项目具有如下风险：20%的概率可能会在客户需求确认中延迟14天；10%的概率在采购过程中延迟21天；50%的概率在综合中会延迟14天。这些风险事件的期望值是多少？
A. 11.9天
B. 35.8天
C. 49天
D. 7天
82 The WBS and WBS dictionary are completed. The project team has begun working on identifying risks. The sponsor contacts the project manager, requesting that the U.S. $l00，000 responsibility assignment matrix be issued. The project has a budget of and is taking place in three countries using 14 human resources. There is little risk expected for the project and the project manager has managed many projects similar to this one. What is the next thing to do?
A. Understand the experience of the sponsor on similar projects.
B. Create an activity list.
C. Make sure the project scope is defined.
D. Complete risk management and issue the responsibility assignment matrix. WBS及WBS词典已经完成，项目团队开始识别风险。发起人找到了项目经理，要求制定一个100,000美元的责任分配矩阵。项目在三个国家进行，使用人员14人。项目预计风险很小，而且项目经理以前做了很多类似的项目。接下来项目经理应该做什么？
A．理解类似项目发起人的经验教训
B．创造活动清单
C．确保项目范围得到了定义
D．完成风险管理，制定责任分配矩阵。
83 A project manager presents the project plan to key stakeholders ，citairs stakeholders imput , and obtains approvals. Later a stakeholder says that a detail in the communications plan reeds to be changed，The project manager discusses it with stakeholder and they agree to the suggested changes
What should the project manager do next?
A. Create subsidiary documents in the communications management plan.
B. Generate a change request and submit it to the change control board.
C. Keep the project plan as it has been approved by stakeholders
D. Change the communications plan and request stakeholders’approval
项目经理将项目计划给相关方，并且获得了他们的批准。后来，一个相关方说详细的交流计划需要改变。项目经理和相关方讨论这个计划，他们也同意项目经理给出的调整建议。
接下来，项目经理应该怎么做？
A. 创建附属文件中的沟通管理计划
B. 制定一个变更请求,并提交给变更控制委员会
C. 项目计划不变，与之前利益相关者批准的保持一致
D. 更改沟通计划，并请求相关方的批准
84 Progressive elaboration is a characteristic of projects that integrate the concepts of temporary and unique In project plan development, progressive elaboration also is terms of
A. Assumptions
B. Constraints
C. Project management information system
D. Organizational policies and procedures
渐进明细是结合了项目的一次性和独特性的特点。编制项目计划的过程中，渐进明细在以下哪个方面也是重要的：
A. 假设
B. 限制条件
C. 项目管理信息系统
D. 组织政策和程序
85 All the following statements are true except
A. It is axiomatic of the quality management discipline that the benefits outweigh the costs.
B. Quality should mainly be achieved by testing and inspections of work results on a regular base.
C. The primary cost of meeting quality requirements is the expense associated with project quality management activities.
D. The primary benefit of meeting quality requirements is less rework, which means higher productivity, lower costs, and increased stakeholder satisfaction. 下列所有描述都是正确的除了？
A. 显而易见质量管理的基本原则质量方面的收益必须超过成本
B. 质量主要应该通过定期检查和测试项目成果来实现
C. 满足质量需求的主要成本是花费在项目质量管理活动上
D. 符合质量需求主要的好处是减少返工，这意味着高生产力、低成本、增加的相关方满意度
86 The highest point of Maslow's hierarchy of needs is:
A. physiological satisfaction.
B. attainment of survival.
C. need for association.
D. esteem.
在马斯洛需求层次理论中，最高级的需求是：
A. 生理需求
B. 生存需求
C. 社交需求
D. 尊重需求
87 A project manager needs to select a full-time subject matter exper (SME) for a project with a short time frame .The project budget is not a constraint,hower,to remain competitive in the market,the project schedule has no flexibility
What should the project manager to next?
A. Select an SME with no relevant experience .but who is available on a full-time basis
Provide them with project management training
B. Ask the sponsor to detay the project for five months until an SME with relevant ..be avaitable on a full-time basis
C. Select an SME with relevant experience who is avaitable on a part-time basis…business analyst comsultant with project experience to assist with the project.
D. Prepare a project management plan for an initial,limited-features release of ..and plan to release full version once the SME is assigned
项目经理需要为一个短期项目选择一名全职主题专家（SME）。项目预算不是制约因素，但为保持在市场上的竞争力，项目工期固定。项目经理下一步该怎么做
A. 选择一名无相关经验但可全职工作的主题专家，并向其提供项目管理培训
B. 要求项目发起人将项目延期五个月，直到找到可全职工作且拥有相关能力的人。
C. 选择一名拥有相关经验但兼职工作的主题专家，再选择一名拥有经验的业务分析师协助项目。
D. 制定一份发布应用程序初步、有限功能版本的项目管理计划，并计划发布完全功能版本。
88 Which of the following is a benefit of an analogous project estimate?
A. Estimate will be closer to what the work will actually require.
B. It is based on a detailed understanding of what the work requires.
C. It gives the project team an understanding of management's expectations.
D. It helps the project manager determine if the project will meet the schedule. 以下哪项是类比估算的优点？
A．估算的结果与实际项目需求非常相近。
B．它基于对实际工作需求的详细了解。
C．它有助于团队成员理解管理层的期望。
D．帮助项目经理确定项目是否符合进度要求。
89 During the project plan presentation meeting with the stakeholders. An issue was discussed and a resolution was reached, and all interested parties were on board. Sometime after the meeting, the project manager receives an e-mail from one of the key stakeholders saying they have changed. Their mind about the agreed to solution and would like to ger the group back together to discuss new options.
What conflict resolution techniques should the project manager try first?
A. Compromising
B. Forcing
C. Smoothing
D. Withdrawing
在与利益相关者的项目计划介绍会议上，针对一个问题进行了讨论，并达成了一项协议，各方都持相同意见。然而，过了一段时间后，项目经理又从一个主要利益相关者那里收到一封电子邮件,说他们改变主意了。他们对这个问题的看法有所改变，希望各方能够一起重新讨论新的方法和选择。
项目经理应首先尝试哪种解决冲突的方法呢？
A. 妥协
B. 强迫
C. 调和
D. 撤退
90 A project manager hires a vendor to develop system components while Project manager discovers that the vendor is three weeks behind schedu Important milestone.
What tool or technique did the project manager use to discover this?
A. agreement
B. work performance information
C. performance reviews
D. procurement documents
项目经理聘用一名供应商来开发系统组件。监督工作时，项目经理发现该供应商落后于进度三周时间，并将错过一个重要的里程碑。项目经理使用了哪个项目工具或技术发现这个问题？
A．协议
B．工作绩效信息
C．绩效审查
D．采购文件
91 At the beginning of a project, the project manager holds a risk workshop with the project team and the key customer stakeholders. After the workshop, they produce a matrix with several risks, their probabilities, and impacts for the project. What type of risk analysis was performed in the workshop?
A. Qualitative risk analysis
B. Quantitative risk analysis
C. Cateagorization risk analysis
D. Delphi technique risk analysis
在项目开始时，项目经理召开了一次由项目团队和关键客户相关方参加的风险专题会，专题会结束后，他们制作了一个由多个风险及其发生概率和对项目的影响组成的矩阵。在专题会上执行了什么类型的风险分析？
A. 定性风险分析
B. 定量风险分析
C. 分类风险分析
D. 戴尔菲技术风险分析
92 Four project managers are having lunch together and discussing their projects. Most of the time they are just complaining about how hard projects are to manage in their company. Some complain about the stakeholders and the number of changes they cause. Others talk about how hard it is to get people to cooperate and perform. One project manager wants to focus on the advantages of the matrix type organization they all work in for their projects. Which of the following would he mention?
A. Improved project manager control over resources
B. More than one boss for project teams
C. Communications are easier
D. Reporting is easier
四位项目经理边吃午餐边讨论他们的项目，大部分时间他们都在抱怨公司里项目如何难管理。有些抱怨相关方及其引起的变更，其他则抱怨很难使项目人员相互协作。其中一位项目经理想关注于他们所从事项目的矩阵型组织结构的优势。那么，以下哪项被提及了？
A. 提高了项目经理对资源的控制。
B. 项目团队有多个老板。
C. 沟通变得更容易了。
D. 报告变得更容易。
93 You receive a frantic phone call from your vice president who says she is going to meet with a prospective client in 15 minutes to discuss a large and complex “clot-com” project. She gives you a 30-second overview and asks you how much the project will cost. You quickly think of some similar past projects, factor in a few unknowns, and give her a number. What type of estimate did you just provide?
A. Definitive
B. Budget
C. Rough Order of Magnitude(ROM)
D. Detailed
副总裁给你打来紧急电话，说她15分钟后要去见一个重要的客户，谈一个很大很复杂的关于网站的项目。她给你30秒钟的时间考虑，然后告诉她这个项目需要多少成本。你迅速地回顾了过去了的类似项目，虽然有些信息尚未知晓，但你还是给她了一个大概的数字。你刚才使用的是什么类型的估计方法？
A．确定性估计
B．预算
C．粗略量级估算
D．详细估计
94 Which of the following documents is not used as input for product acceptance?
A. The Project scope statement, it describes the acceptance criteria.
B. The Project scope management plan, it describes the acceptance process.
C. The Work breakdown structure (WBS), it describes the deliverables for acceptance.
D. The RACI matrix, it describes accountabilities in case of product rejection. 下列哪个文档不被用于产品接受的输入？
A. 项目范围说明书，描述了接受标准
B. 项目范围管理计划，描述了接受过程
C. 工作分解结构，描述了接受的成果
D. RACI矩阵，描述了产品拒绝时的责任
95 During the bidding process for a USS1.5 million project, the procurement manager discover that there are two potential companies that could be hired to accomplish the statement of work. Company A is more expensive and has more expertise than company B. However, company B has the project's budget, but company A dose not. In which of the following processes is the procurement manager?
A. Conduct Bidder Conferences
B. Plan Procurement Management
C. Conduct Procurements
D. Administer Procurements
在为一个价值1500万美元的项目招标过程中，采购经理发现了两个潜在的公司符合招标书的工作，A公司费用较高，但比B公司拥有更多的专业知识。然而，B公司符合项目预算，但A公司不符合。采购经理正处于下列哪一个过程?
A. 召开投标人会议
B. 规划采购管理
C. 实施采购
D. 管理采购
96 A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed and the CPI is 1.1. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place and there is a strong sense of team. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. Which of the following BEST describes why the manager is wrong?
A. Improved quality leads to increased productivity, increased cost effectiveness and decreased cost risk.
B. Improved quality leads to increased productivity, decreased cost effectiveness and increased cost risk.
C. Improved quality leads to increased productivity, increased cost effectiveness and increased cost risk.
D. Improved quality leads to increased productivity, decreased cost effectiveness and decreased cost risk.
经理注意到项目经理正在和团队成员以及出资人开会，讨论项目的质量问题。项目进度计划已经被压缩了，费用绩效指数为1.1。整个团队工作努力，已经根据经理建立的奖励机制受到了嘉奖。经理建议项目经理不应花费太多的时间开会讨论质量问题，因为进度计划被压缩了。下列哪项说明了为什么经理是错的？
A. 改进质量会提高生产率、增加成本效益，并减少成本风险
B. 改进质量会提高生产率、降低成本效益，并增加成本风险
C. 改进质量会提高生产率、增加成本效益，并增加成本风险
D. 改进质量会提高生产率、降低成本效益，并减少成本风险
97 You have decided to organize a study group of other project managers in your organization to help prepare for the PMP exam. Everyone is highly motivated to earn the credential because the CEO has decided to pay a ￥5,000 bonus to each person who becomes certified. What type of communication are you employing in your efforts to organize this group?
A. Horizontal
B. Vertical
C. Formal
D. External
你决定要在公司中组建一个PMP考试的学习小组，邀请公司内部其他的项目经理一起参加，以此帮助大家更好地准备这次考试。由于公司总经理已经决定要奖励每个通过考试的人5000美元，所以每个人都有了很强的动力要通过考试。那么，在组织这个学习小组的过程中你要采用什么类型的沟通方式呢？
A．水平型
B．垂直型
C．正式型
D．外部型
98 Which of the following describes contingency reserve?
A. budget reserved for unplanned changes to project scope and cost
B. budget reserved for covering poor performance
C. budget reserved for unplanned but potential required changes that can result from realized risks identified in the risk register
D. budget reserved for covering cost overrun due to approved changes
下列哪项描述的是应急储备金？
A、为未来的项目范围和成本变更而储备的预算
B、为掩盖较差的业绩而储备的预算
C、为未计划但是可能由于风险登记册中登记风险成真而潜在要求的变更而储备的预算
D、为支付批准变更所产生的超支费用而储备的预算
99 Emotions are running high during negotiations to purchase major equipment for your project when the seller starts to pack up his things. This an example of which negotiation strategy ?
A. Missing man.
B. Fair and reasonable.
C. Withdrawal.
D. Deadline.
在为项目采购关键设备的谈判期间，卖方开始收拾东西准备离开会场，气氛非常紧张。这属于下列哪种谈判策略？
A. 关键人物不在场
B. 公平、合理
C. 撤退
D. 截止日期
100 A stakeholder calls the project manager to ask why the project team issued a change in the stakeholder.The project manager believes the change was discussed with the stakerholder,but the stakeholder does not recall the conversation.What should the project manager do differently to avoid this issue in the future?
A.Hold focus groups.
B.Create an issue log
C.Choose a different medium.
D.practice facilitation techniques.
一名相关方联系项目经理询问为什么项目团队在进度计划中签发了一项变更。项目经理认为之前已与相关方讨论过变更，但是相关方回忆不起对话。若要在将来避免这个问题，项目经理应该采取什么不同措施？
A．召开焦点小组会议。
B. 创建一份问题日志。
C．选择不同的媒介
D．实行推进技术
